Contact us

Before reaching out, try to read these often asked question.

Often Asked Question:

Question. Can you go upstairs to pick the laundry from my apt?

Answer. Yes. we will pickup and deliver from walkup buildings, even if you don't have a doorbell. If you aren't home when we arrive, your order will be cancelled with $5 late cancellation fee.

Question. Can i use my own laundry bag.

Answer. Totally, you will also get one free Liox bag after first order. However we encourage customers to only use bags with the shoulder strap, we care about our drivers and want them to get your bag safely through those tough stairs.

Question. I called and no one is picking the DAMN PHONE up, i need to do some changes to my order, NOW!

Answer. We might not always be there to answer your call. But you can always email us through this form below. So there is a proof that you let us know about changes in time. We read and respond to your emails regularly.



Text Message:

Store Locations

1. Midtown East: 217 east 29th street, New York, NY 10016
Phone: +1 212-203-7684

2. Lower East Side: 123 Allen street, New York, NY 10002
Phone: +1 212-203-6624 (online inquiries)

3. East Village: 403 east 8th street, New York, NY 10009
Phone: +1 212-253-7870


Store Hours: Mon - Fri : 7:30 am - 7:30 pm
.Sat. 10 am - 6 pm
.Sun. Closed